Busted Fishing Terms & Conditions

International Orders

Busted Fishing ships worldwide with Australia Post for a standard $39.- AU shipping rate. If you have difficulty ordering online, please contact us. Busted Fishing will take no responsibility for goods once those goods leave Australia and any duties or taxes are your responsibility. For large orders or difficult sizes, we may use a different courier company.
For long items over 100cm, please contact us for a shipping quote.

Payment For On-line Orders

Accepted payments include credit cards (Visa/ Master card ONLY), PayPal and Wire Transfer (electronic funds transfer).
The title of the goods supplied does not pass to the customer from Busted Fishing until the full amount is paid.

Shipping

We do not ship to third party addresses unless that address is known and can be verified by Busted Fishing.
Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. Busted Fishing will make every effort to deliver on time. Unless stated, goods will be shipped on the next business day or within 48 hours.

Return and Refund

Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in its original condition and include all the original packaging. Shipping and handling cost are not refundable.

Using the PayPal free return options may qualify you for free return shipping. See general conditions of use: https://www.paypal.com/au/webapps/mpp/returns/generalconditions

Any incorrect, missing or damaged items received must be reported to Busted Fishing within 24 hours of you receiving the delivery.
If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.
Busted Fishing owns the title of any extra goods shipped with your order that have been dispatched in error.

Warranty Claim

All goods sold by Busted Fishing come with a warranty to be free from any defects or faults for 12 months. This warranty is not transferable.
Goods under warranty cover will be replaced or repaired by the manufacturer. No refund can be provided under any circumstances.
Warranty only covers the item(s) sold by Busted Fishing.

If the returned goods are determined by Busted Fishing to not be faulty, then all returning shipping fees will be worn by the customer.

All warranties are voided if returned product is found in any way to be mishandled, mis installed, modified, tampered, abused, physically damaged.
Please attach a copy of the original invoice or provide the original invoice number. A detailed fault description must be sent together with all the returning warranty goods.
Customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to Busted Fishing.
Busted Fishing is not responsible for any parcel missing in transit, on its return back to Busted Fishing.

Risk Of Loss

All items purchased from Busted Fishing are made pursuant to a shipment contract and a tracking number is available. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier. The exception is for items where no tracking number was or can be provided by Busted Fishing.

Product Description

Busted Fishing and its associates attempt to be as accurate as possible. However, Busted Fishing does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Busted Fishing itself is not as described, your sole remedy is to return it in unused condition.

Disclaimer

Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.

Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing.
There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.